11betbdt Privacy Policy — Your information, our responsibility

1. Introduction

Welcome to 11betbdt. Our Privacy Policy provides full details on our commitments and practices regarding your personal information. We believe every user should have complete control over their own data.

This Privacy Policy applies to our website, mobile app, and all digital services offered by 11betbdt. By using our platform, you agree to this Privacy Policy.

If any part of this policy is unclear, please reach out to us at support@11betbdt.net. We're always happy to help in Bangla.

2. What Information We Collect

11betbdt only collects information that is necessary to operate and improve our services. We never collect personal data beyond what is needed.

We never store your password, full payment card number, or any other sensitive financial information. Payment details are processed directly through a secure payment gateway.

3. How information is collected

11betbdt collects information in several ways. We are fully transparent about each method:

• Directly from you: When filling out registration forms, payment forms, or contacting support.
• Automatically: When you use our website or app, cookies and tracking technologies automatically collect certain information.
• Via third parties: Limited information may be received from authorized service providers for identity verification purposes.
• Via payment processor: Transaction confirmation details are received from Mobile Pay, Nagad, or your bank.

4. How Your Information Is Used

11betbdt uses the information you provide only for the following purposes:

• Account management: Ensuring registration, login, and account security.
• Payment processing: Processing deposit and withdrawal transactions.
• Identity & Age Verification: Verifying that users are 18+ and preventing fraud.
• Support services: Resolving your issues and complaints promptly.
• Sending notifications: Keeping you informed about important account updates and offers.
• Security & Compliance: Preventing fraud, money laundering, and meeting legal obligations.
• Service improvement: Analyzing usage patterns to improve your platform experience.

We only use your data for marketing purposes when you have given explicit consent. You can unsubscribe from marketing communications at any time.

5. Who Your Data Is Shared With

11betbdt never sells your personal data. Information is only shared with third parties in the following limited circumstances:

• Payment service providers: Mobile Pay, Nagad, Rocket, or Bank — used solely for transaction processing.
• Identity verification services: Authorized KYC service providers for legal compliance.
• Law enforcement agencies: To government authorities when required by legal order or investigation.
• Technology service providers: Hosting & server providers — used solely for platform operations, under strict confidentiality agreements.

6. Data security practices

11betbdt follows the highest industry standards to protect your information. Our security measures include:

• TLS/SSL encryption: All data transferred between your browser and our servers is secured with 256-bit encryption.
• Database encryption: Stored sensitive data is kept in encrypted form.
• Two-factor authentication (2FA): Add an extra layer of security to your login.
• Strict Access Controls: Only authorized personnel can access data, and only to the extent required.
• Regular security audits: Regular security audits are conducted by independent third parties.
• Automated suspicious activity detection: Unusual logins or transactions are automatically flagged and blocked.

In the event of a data breach or security incident, we will notify affected users directly within 72 hours and guide them through the necessary steps to take.

7. Cookie Policy

Cookies are small text files stored on your device. 11betbdt uses the following types of cookies:

• Essential cookies: Required to maintain login sessions, language preferences, and security — these cannot be disabled.
• Functional Cookies: To remember your preferences, such as betting filters and display settings.
• Analytics cookies: To understand which parts of the platform are used most — you can turn these off.

You can disable non-essential cookies at any time through your browser settings. Keep in mind that doing so may limit certain features of the platform.

8. Data Retention

11betbdt does not retain your data longer than necessary. Standard retention periods:

Even after an account is closed, certain data may need to be retained for a specified period due to legal requirements. Once that period ends, the data is securely deleted.

9. Your rights

You have the following rights over your personal information, and 11betbdt is committed to respecting each of them:

• Right to know: You can find out exactly what information we hold about you.
• Right to access: You have the right to request a copy of the data we hold about you.
• Right to correction: You can request corrections to any inaccurate or outdated information.
• Right to erasure: In certain circumstances, you can request that your data be deleted.
• Right to restrict processing: You can request that your data no longer be used for specific purposes.
• Right to Withdraw from Marketing: You can opt out of marketing messages at any time.

To exercise any of your rights, email support@11betbdt.net. We typically respond within 30 days.

10. Children's Data

11betbdt strictly does not collect information from anyone under the age of 18. Age verification is mandatory during our registration process.

If a minor has accidentally created an account, a parent or legal guardian can contact support@11betbdt.net and we will promptly close the account and delete all associated data.

11. Policy changes

11betbdt may update this Privacy Policy when necessary. In the event of changes:

• The "Last Updated" date at the top of this page will reflect any changes.
• You will be notified at your registered email address for any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page from time to time to stay up to date with our latest privacy policy.